Encountering errors while trying to share your content on TikTok can be frustrating. Here are some common TikTok posting errors along with their possible solutions:
1. TikTok Creator Ban
Error message: This TikTok Creator has been banned from making posts. Try again later or use another account.
Solution: If you’ve encountered this message, it means your TikTok account may have been temporarily banned from posting. Wait for some time and try again later. Alternatively, consider using a different TikTok account.
2. Daily Video Upload Limit
Error message: You have hit the daily video upload limit for now. Please try posting it again after some time.
Solution: This limit is set by TikTok, not by RecurPost, and it cannot be raised. TikTok starts rejecting posts once an account has published roughly 15 times in 24 hours, returning a spam-risk error. Wait a few hours and post again; the post will need to be rescheduled.
3. Invalid Chunk Size
Error message: The chunk size is invalid.
Solution: This error suggests that the video is not meeting TikTok’s posting criteria or the video is invalid. Ensure your video complies with TikTok’s format and size requirements.
4. Invalid Request Post Info
Error message: The request post info is empty or incorrect.
Solution: TikTok returns this generic message when the caption is longer than it allows. RecurPost detects that case and shows a clearer message telling you the maximum length. Shorten the caption and post again. If the caption is already within the limit, the media was rejected instead, so check it against the video guidelines.
5. Invalid Request Source Info
Error message: The requested source info is empty or incorrect.
Solution: This one concerns the media transfer rather than the video itself: TikTok did not accept the file RecurPost handed over. It is usually temporary, so reschedule the post. If it keeps failing, contact us at support@recurpost.com with the post details.
If you have any additional questions or need further assistance, please don’t hesitate to contact us at support@recurpost.com.