Why Can’t I See My Facebook Page or Group?

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This is a rather common issue with Facebook. At times, it is possible that you may not be able to see your Facebook Page or Group when you try to add it to your RecurPost.

There can be many reasons for this. Let’s take a look at them and how you can fix each issue.

In this article:

Why your Facebook Pages or Groups are missing and How To Fix each

You’re not an Admin

To be able to add your Facebook Page or Group to RecurPost, you must have the Admin access to that page or group.

How to fix:

You will need to ask the admin of your Facebook Page or Group to grant you the admin access before you can add any pages or groups to RecurPost.

You’re not logged into your original Facebook profile

It’s likely that you are either not logged into your Facebook profile or are logged into a different Facebook profile from the one that you are trying to connect to RecurPost.

How to fix:

Make sure you are logged into the Facebook profile that is the admin of the Facebook Page or Group that you’re trying to add on RecurPost.

RecurPost does not have your permissions

You will need to grant RecurPost the necessary permissions before we can have access to your Facebook profile. In some cases, however, you may need to re-connect your account and re-grant permissions.

How to fix:

There may be several cases where RecurPost will ask you for your permission. You will need to accept each whenever prompted.

You haven’t granted permission to post on your behalf

RecurPost needs your permission to be able to post on your behalf on your Facebook Page or Group. If you can’t see your Facebook Page or Group on RecurPost, it’s likely that you haven’t granted us permission to:

  • manage your Facebook Page/Group
  • publish to your Facebook Page/Group

How to fix:

To grant us permission to post on your behalf, you’ll need to go to your Facebook Settings > Business Integrations > View and edit (for RecurPost) and make sure all the permissions are turned on.

You deselected some options while reviewing what you allow for that Page or Group

When adding a Facebook Page or Group, you might have deselected some options under the ‘Choose what you allow‘ option when prompted or you might have clicked on ‘Not Now‘.

How to fix:

When adding a Facebook Page or Group, do NOT click on either of the two options: ‘Choose what you allow‘ and ‘Not Now‘ when prompted. You can simply click on ‘OK‘ and you’ll be able to see your Page or Group instantly.

My Pages/Groups Still Don’t Appear! What Do I Do?

In very rare cases, you may not be able to see your Facebook Pages or Groups even after applying all the solutions mentioned above.

Don’t worry, you can simply delete and re-add RecurPost from your Facebook business integrations. To do that, first head on over to your Facebook Settings > Business Integrations > select RecurPost by clicking on the checkbox beside its icon then click on Remove.

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Please make sure you do NOT select the option to delete all posts, photos and videos on Facebook that you might have posted through RecurPost. In case you do, we will NOT be able to recover ANY of the previously posted content.

Once you’re done removing RecurPost from your business integrations, you can simply add it again by going to your RecurPost and heading over to the ‘Social Accounts’ menu and clicking on ‘Page’ or ‘Group’ under the Facebook icon to add it.

Please make sure you are logged into your original Facebook account and are an admin of the Facebook Page or Group that you’re trying to add.

We hope we were able to help you with this issue. Please feel free to contact us for any further query.

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